FAQs

 

WHERE CAN I BUY TYEE WINDOWS?

Tyee windows are manufactured and sold exclusively at the Tyee plant and showroom in Abbotsford, located at 1100A Riverside Drive. Call us at 604-854-6900, toll-free at 1-800-851-8933 or stop in at our showroom and we’ll be happy to assist you.

 

CAN I BUY DIRECT FROM TYEE?

Yes. We sell our windows and doors direct to homeowners, builders and architects. There is no minimum order. Our customers receive the same high quality product, service and attention whether they place a large order or purchase a single window.

 

WILL YOU SHIP TYEE WINDOWS AND DOORS TO MY LOCATION?

We will ship our windows and doors for residential and light commercial projects throughout Western Canada.

 

HOW DO I CARE FOR MY TYEE WINDOWS & GLASS PATIO DOORS?

It’s easy. Just use a mild dish soap and water to clean the vinyl frames, glass and screens, then rinse with clean water and wipe dry. Never use abrasive or acidic cleaners, solvents or stripping compounds. You should also remove dirt that builds up in the window recesses and guides, and add a drop of silicone lubricant to all moving part contact points every six months.

WHY CHOOSE VINYL WINDOWS?

Wood windows are great insulators but they are prone to weather deterioration and require painting regularly. Aluminum windows are durable but offer little insulating value because they conduct energy. Vinyl windows – especially those with multi-chambered frames with precision welded corners – are your best choice because they are extremely durable, possess excellent thermal qualities, and are virtually maintenance free.

 

WHAT IS LAMINATED GLASS?

Laminated glass is two pieces of glass with a strong plastic layer sandwiched in between. It reduces exterior noise, enhances security, and helps protect drapes and upholstery from ultraviolet rays that cause them to fade.

 

ARE THERE ANY GOVERNMENT GRANTS AVAILABLE FOR WINDOW REPLACEMENTS?

Yes there are from time to time, but the amount and requirements are continually changing. Please contact our office for the most recent information on home renovation and energy tax grants.

 

HOW LONG DOES A TYPICAL WINDOW RENOVATION TAKE?

Typically about 1 or 2 days. Larger projects, such as converting a regular window into a bay or bow window, or adding a door or window where one does not exist now, will take longer.

 

WILL THE WINDOW RENOVATION AFFECT MY HOME ALARM SYSTEM?

In the majority of cases we are able to successfully reconnect alarm contacts to windows and doors after a renovation. If, however, we are unable to do so, you will need to contact your alarm system company and arrange for reconnection of contacts. In either case, you will need to have your alarm company inspect the job to verify that the alarm system will still work.